Kia Roadside Assistance
As a valued Kia owner, you have access to our Extra Care Roadside Assistance Program. Available 24 hours a day, 7 days a week from anywhere in Canada or continental United States by dialing:
ROADSIDE ASSISTANCE: 1-866-444-KIA1 (5421)
Coverage includes:
- Mechanical Breakdown Tow
- Emergency Battery Boost
- Winching/Extrication
- Tire Change
- Gas Delivery
- Lock Out Service
- Trip Interruption Services
For the first 60 Months or 100,000 km, whichever occurs first. The program covers the vehicle registered, regardless of who is driving the vehicle. Kia’s Roadside Assistance claim reimbursement requests should be submitted to the following address:
Kia Roadside AssistanceAttention: Claims Department
Richmond Hill, ON
L4B 4R5
Contact Us
For any further information regarding our Roadside Assistance program, please contact our Customer Experience Department toll free at 1-877-542-2886 or visit our Contact page.
Roadside Assistance Claim Form
Click here for our roadside assistance claim form PDF
First Responders Guide
Optima Hybrid First Responders Guide PDF